Destiny 2 has released a functionality called Cross Play Voice Chat, which allows you to communicate with other players easily when playing the game online. If your Voice Chat doesn’t work properly, try the solutions below and you will fix the issue easily.

  1. Check your Voice Chat settings
  2. Update your audio driver
  3. Adjust Stadia and Windows Privacy settings
  4. Disable sound sources in Sound Settings
  5. Reset Windows Audio Services

Before we start troubleshooting, please check that all your devices are physically normal, and all the cables are connected properly, and then restart your computer and re-plug your headphones or speakers. Please note that Xbox players will need to use an Xbox Certified headset. If the problem persists, kindly follow the steps below.

1. Check your Voice Chat settings

If you’re having issues hearing other players when using in-game voice chat, the first thing you should do is check if your in-game voice chat settings are correct. Please log in to Destiny 2 through Steam and go through the following steps:

  1. On the Settings page, check that Voice Chat is turned on.
  2. On the Settings page again, make sure that you’re in the correct voice chat channel.
  3. Check if you’re blocked. Blocked players will be unable to communicate with the blocking player via voice chat.

Re-launch Destiny 2 and see if the problem persists. If so, proceed with the next tip.

2. Update your audio driver

When your Destiny 2 Voice Chat is still not working, the other thing you should try is to update your audio card driver, since an up-to-date audio driver always ensures an optimal audio experience and fewer bugs.

To update your audio card driver, here’s what you can do (please note that the following screenshots are taken on Windows 11, but the instructions work on Windows 10 as well):

  1. On your keyboard, press the Windows key and X at the same time, select Device Manager.
  2. Double-click to expand the category Sound, video and game controllers. Then right-click your audio card driver and click Update driver (the name of the device can be different on your computer).
  3. Then click Search automatically for updated driver software.
  4. Wait for Windows to find the latest driver available for you.
  5. When the driver update is done, restart your computer for the change to take effect.
  6. Then check and see if the problem is fixed.

If Windows says that it’s already found the latest driver for you, so no newer drivers are found, then you should consider updating your Audio driver in a different way with the help of Driver Techie.

Its ever-growing driver database allows you to always have access to the latest device drivers that you need. More importantly, Driver Techie simplifies the driver update process, so all it takes is just 3 clicks (for Pro users), and all your drivers are updated.

To use Driver Techie to find you the latest drivers:

  1. Download and install Driver Techie, then launch it.
  2. Click Scan Now.
  3. After the scan, select all the drivers you need to update and click Update All. Then all your drivers will be updated automatically without you having to do anything else.

Please note that Update All is available for Pro subscribers only, otherwise, you can only manually update the driver one at a time. To see how to manually update the drivers one by one, please check this post.

If you’re a Pro user of Driver Techie, and need our technical support to help with the Destiny 2 Voice Chat not working problem, please feel free to contact <support@drivertechie.com>.

3. Adjust Stadia and Windows Privacy settings

If updating the audio driver doesn’t resolve the Destiny 2 Voice Chat issue, then you will have to make sure that Destiny 2 has permission to use your microphone within your Stadia or Windows 11 Privacy settings.

For Stadia:

  1. Open Stadia Settings.
  2. Select Privacy.
  3. Check that “Who can send you voice chat and party invites” is not set to Private.

For Windows 11 (Please note that the instructions below also work for Windows 10):

  1. Close Destiny entirely if it’s not.
  2. Right-click the Start button, and select Settings.
  3. From the left panel, select Privacy & security. Then, scroll down the page on the right and click Microphone.
  4. Under Let apps use my microphone, check that the toggle is set to ON.
  5. Scroll down the list of apps until you find Destiny 2. Make sure it is also toggled to ON.
  6. Relaunch the game.

Now, check if the issue persists. If it does, move on to the next method.

4. Check your Sound Settings

If other players could hear you but you cannot hear them on Voice Chat when playing Destiny 2, you can check if there is more than one device that transmits sounds on your system. If this is the case, you will have to disable them and leave only one device working.

To do so:

  1. On the taskbar, right-click the speaker icon and choose Sound settings.
  2. On the new window, scroll down the list until you find More sound settings, click it.
  3. Now, under the Playback tab, check if there is more than one audio device. If so, right-click to disable them to make sure that all the audio is transmitted through one source in the system.

Furthermore, if that device hasn’t been set as default yet, set it as the default device instead. Please keep in mind to enable the other devices next time you have issues playing audio with them.

Now, if you still cannot hear anything when using Voice Chat in Destiny 2, kindly follow the next tip.

5. Restart Windows Audio Services

When Windows Audio Services are stopped, you will not be able to play audio in Destiny 2. However, in this case, your computer will be unable to play any sound either. If this is the case, please go through the following steps.

To restart Windows Audio Services:

  1. On your keyboard, press the Windows logo key and R together to invoke the Run prompt. Type services.msc and hit Enter.
  2. Scroll down your Services(Local) list until you see Windows Audio. Right-click Windows Audio and Select Restart.
  3. Check if your Microphone is now working. If it doesn’t, right-click the Windows Audio and select Properties.

  4. Check that the Startup type is set to Automatic. Then, click Apply to save the changes.
  5. Restart the computer and see if this solves the problem.

Also, if you’re using a VPN, consider disabling it to see if it helps. Hopefully, you will be able to use Voice Chat in Destiny 2.

If you have any questions or ideas to share, please let us know in the comment down below.