When you speculate that your headphone jack is not working on your laptop, you might encounter the issue of no audio output or headphones not being detected. But, worry not, try the fixes in this post and see how it works.

  1. Make sure your headphone is correctly plugged in
  2. Set your headphone as default
  3. Update your audio driver
  4. Run the Audio Troubleshooter
  5. Change the sound format
  6. Check for hardware issues

Before we start troubleshooting, please restart your computer to flush the buffer and fix any random bugs. After that, please follow the tips below.

1. Make sure your headphone is correctly plugged in

When your headphone jack is presumably not working, unplug your headphone and clean the jack with a cotton swab. And then replug your headphone in the jack. Remember to check the headphone color codes and give the plug a little bit of push to ensure that it’s inserted properly.

Check if you could hear sound from your headphone. If not, go on to the next method.

2. Set your headphone as default

Another reason for the headphone jack not working issue is that your headphone is not set as the default audio output device. In this case, you will have to make some changes to your audio output settings.

To do so:

  1. Right-click the sound icon on the taskbar and select Sound.
  2. Select the Playback tab, if you see that your headphone is listed, select it and click the Set default button. If it’s disabled, right-click it and select Enable first, then click the Set default button.
  3. Click Apply and then OK.

If the issue persists, move on to the next fix.

3. Update your audio drivers

When your headphone jack is considered not working, one of the first things you should do is to update your audio driver, since an up-to-date audio driver always ensures the best audio quality and fewer bugs.

To update your display card driver, here’s what you can do:

  1. On your keyboard, press the Windows key and X at the same time, and select Device Manager.
  2. Double-click to expand the category Sound, video and game controllers. Then right-click your audio driver and click Update driver (the name of the device can be different on your computer).
  3. Then click Search automatically for updated driver software.
  4. Wait for Windows to find the latest driver available for you.
  5. When the driver update is done, restart your computer for the change to take effect.
  6. Then check and see if the problem is fixed.

If Windows says that it’s already found the latest driver for you, so no newer drivers are found, then you should consider updating your audio driver in a different way with the help of Driver Techie.

Its ever-growing driver database allows you to always have access to the latest device drivers that you need. More importantly, Driver Techie simplifies the driver update process, so all it takes is just 3 clicks (for Pro users), and all your drivers are updated.

To use Driver Techie to find you the latest drivers:

  1. Download and install Driver Techie, then launch it.
  2. Click Scan Now.
  3. After the scan, select all the drivers you need to update and click Update All. Then all your drivers will be updated automatically without you having to do anything else.

Please note that Update All is available for Pro subscribers only, otherwise, you can only manually update the driver one at a time. To see how to manually update the drivers one by one, please check this post.

If you’re a Pro user of Driver Techie, and need our technical support to help with the headphone jack not working problem, please feel free to contact <support@drivertechie.com>.

4. Run the Audio Troubleshooter

If updating the audio driver fails to resolve the headphone jack not working issue, you can try using the Windows Audio Troubleshooter to detect and fix the problem.

To do so:

  1. Right-click the sound icon on the taskbar and select Troubleshoot sound problems.
  2. Follow the on-screen instructions to complete the troubleshooting.

Once done, check if you can hear sound from your headphone. If not, proceed with the next tip.

5. Change the sound format

If the audio format is not compatible with the default settings, you might encounter such a headphone jack not working issue and get no sound from your headphone device. To resolve this, try to change the sound format in this way:

  1. Right-click the sound icon on the taskbar and select Sound.
  2. Right-click your headphone and select Properties.
  3. Click the Advanced tab and change the default format from the list and then click the Test button to see if you can hear sound.

If you don’t hear anything in the test, then try the next troubleshooting.

6. Check for hardware issues

When there’s a hardware issue occurring, you can be dealing with such a headphone jack not working issue. However, not only should your computer be checked, your headphone should have a hardware test as well. You’ll have to seek help from your device’s manufacturer or a repair store to find out which part of your hardware has gone wrong.

For your reference, you can check:

  1. The audio board/ sound card
  2. The headphone jack
    Flashback: the headphone jack has been around for over 100 years, still has a place on phones - GSMArena.com news

Once you verify which part of the hardware has been damaged, all you need to do is to ask for repairs or replacement. We hope that the headphone jack not working issue will soon come to an end.

If you have any questions or ideas, please leave a comment below. And if you’re a Pro user of Driver Techie, and need our technical support, please feel free to contact <support@drivertechie.com>.